As a high-quality web hosting provider to thousands of customers, IT Helps values its good reputation. Accordingly, it is important to us that our customers use our services and the Internet in general, responsibly and courteously. Most of our customers do so and seldom need to refer to these AUPs. Nonetheless, the following constitute examples of unacceptable uses of IT Helps services, which will result in suspension, or termination of the customer's account.

Examples of unacceptable activities including posting private information about a person without their consent, infringing intellectual property rights, defaming a person or business, and knowingly making available code which will have a deleterious effect on third party computers. IT Helps supports free speech on the Internet, and will not suspend or cancel a customer's account simply because it disagrees with the views expressed by the customer. Where there are allegations that a customer's on-line activity has violated the legal rights of a third party, IT Helps will not substitute itself for a court of law in deciding tort claims raised by the third party.

The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of IT Helps service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing:requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of IT Helps to provide this knowledge or support outside matter specific to IT Helps servers. Support will only be provided to the Company placing the order on us, we shall not support customers of resellers to whom the space is further resold by the reseller. We do offer tech support through telephone calls and emails.

IT Helps shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from IT Helps servers going off-line or being unavailable for any reason whatsoever. Further, IT Helps shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site/database from one of IT Helps servers. All damages shall be limited to the immediate termination of service. IT Helps shall be the sole arbiter of what is and is not a violation of these acceptable use policies. IT Helps reserves the right to terminate an account at any time and for any reason that causes harm to any IT Helps customer's web sites. IT Helps reserves the right to delete all content and files upon termination. IT Helps reserves the right to withhold any pre-paid funds for any site removed for violations of these policies. IT Helps reserves the right to refuse, cancel, or suspend service at our sole discretion. IT Helps reserves all rights to change/modify/remove or add any of the prices, server features, timely schemes, web sites/other information hosted by any of the customers on our server which is defined as illegal/unsolicited use of our server space or other facilities as and when announced.