Server Support

Server Support

Servers are the lifeline of medium and large organizations. Even small enterprises are gradually migrating to this form of computing infrastructure as standalone and misaligned IT setup can lead to security breaches, data hacking, not to mention the time wasted in getting the same sanitized. IT Helps with more than a decade of related experience offers services based on one time visit, contractual obligation and online tech support.

IT Helps provides Microsoft Windows Server support. This includes implementation, upgrades and troubleshooting which can literally bring down your business to a halt. Our dedicated Microsoft certified professionals are proficient in handling Windows Servers such as NT, 2000, 2003, 2008 R2 and 2012, and our committed staff make sure that your organization, especially the backend runs smoothly by preventing hardware or software failures.

Before signing the contract for Microsoft support we evaluate your current IT infrastructure, future requirements and upgrades if any. Based on your feedback we will then initiate fixes, changes in the form of upgrades or implementation of new environment. Mentioned below are some of the server areas we actively service.

Software – Our windows server support professional will look after the installation of operating system, upgrades and migration as and when the need arises. However, we will make sure your business does not suffer during the maintenance process.

Hardware – The heart of any IT infrastructure are the servers and network equipment. We access these pieces of hardware regularly and flaws are quickly addressed before they cripple the entire network. Our IT support team checks the existing hardware for warranties, expiry and upgrades if available and based on this inspection offer appropriate suggestion for non-stop and efficient functioning.

Some of the advanced online technical support that we offer is; backups, data recovery, file restoration, print spooling and automated email system.

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